Privacy

What we collect

When you contact us, request a quote, log a support request or send an introduction, we collect the details you give us. This can include your name, organisation, phone number, email address and the content of your message.

Like most websites, our hosting may record basic technical information, such as the pages visited and the type of browser used.

Why we collect it

We use your details to respond to your enquiry, prepare quotes, provide support and keep a record of our conversations with you. We do not sell your information.

How we store it

We keep your information in systems we control, and take reasonable steps to protect it from loss and unauthorised access. Details of the systems used will be confirmed before launch.

Who can access it

Only people at Assegai Technologies who need your information to help you can access it. Where we work with a partner to deliver a service, we share only what they need, and only with your knowledge.

How long we keep it

We keep enquiry details for as long as needed to respond and to maintain a sensible record of our work with you. We will confirm specific retention periods before launch.

How AI tools may be used

We use AI tools to help our team work efficiently, for example when drafting documents. People review work before it reaches a client. Before launch we will set out here exactly which information may be processed by AI tools, and how.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we no longer need it. You can also ask us to stop contacting you.

How to contact us

Email [BUSINESS EMAIL] or call [PHONE]. We are based in Harare, Zimbabwe.